Refund and Returns Policy - DC Designer

Refund Policy

At DC Designer, we value your trust and strive to deliver the highest quality of service. Before starting any project, we ensure a clear understanding of the project scope, timeline, and deliverables. As a result, we have a strict No Refund Policy after a project has commenced.

Key Points:

  1. No Refund on Advance Payments

    • Once an advance payment is made and the project work has started, it is non-refundable under any circumstances. The advance payment is considered a commitment to the project, and we begin allocating resources and dedicating time to your project from that point onwards.
  2. Project Commencement

    • A project is considered started once we have received the agreed advance payment and have initiated the planning, research, design, or development phase of your project.
  3. Cancellation by the Client

    • If you decide to cancel the project after the commencement, no refunds will be issued for any payments made, including the advance or any subsequent milestone payments.
  4. Exceptional Circumstances

    • Refunds will only be considered in cases where DC Designer has failed to deliver the agreed-upon services as outlined in the project contract. Such cases will be reviewed on a case-by-case basis, and any decision to refund will be at the sole discretion of DC Designer.
  5. Client Satisfaction

    • We are committed to ensuring that all deliverables meet the agreed-upon standards and requirements. Should there be any issues during the project, we encourage open communication so we can make necessary revisions to meet your expectations.
  6. Modifications and Revisions

    • Once the project is started, any additional modifications or revisions outside of the agreed-upon scope may incur additional charges, but these will not affect the non-refundable status of any payments made.

Contact Us

If you have any questions regarding our refund policy, please feel free to contact us at:

  • Email: contact@dcdesigner.in
  • Phone: 9779990887

 

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